Quality Management Systems

A quality management system (QMS) is defined as a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

Implementing a quality management system affects every aspect of an organization's performance.
Benefits of a documented quality management system include:

Meeting the customer’s requirements, which helps to instill confidence in the organization, in turn leading to more customers, more sales, and more repeat business
Meeting the organization's requirements, which ensures compliance with regulations and provision of products and services in the most cost- and resource-efficient manner, creating room for expansion, growth, and profit

These benefits offer additional advantages, including:

    Defining, improving, and controlling processes
    Reducing waste
    Preventing mistakes
    Lowering costs
    Facilitating and identifying training opportunities
    Engaging staff
    Setting organization-wide direction
    Communicating a readiness to produce consistent results

what we offer?

  • SO 9001:2015, the international standard specifying requirements for quality management systems, "QMS".

  • ISO/IEC 27000:2018 Information technology — Security techniques — Information security management systems.

  • ISO 22301:2019, Security and resilience – Business continuity management system.

  • ISO/IEC 20000 is a Service Management System (SMS) standard. IT Services.

  • ISO/IEC 25010:  The quality model is the cornerstone of a product quality evaluation system. The quality model determines which quality characteristics will be taken into account when evaluating the properties of a software product.

  • ISO 13485 is an internationally recognized standard that sets out requirements for a comprehensive management system for the design, development, manufacture, installation and servicing of medical devices.

  • ISO 14001 Environmental Management System. The purpose of the standard is to provide organizations with a framework and a set of guidelines that will protect the environment and respond to changing environmental conditions.

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How we work?

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Business Consulting

We work with you to identify and tailor a maintenance service package to exactly meet your needs over an agreed time frame, exactly the periods of time if required. Depending on your requirements, your ISO consultant can work on your system on a weekly, monthly, quarterly or annual basis.... all this for a fraction of the cost of an in-house team.

  1. Design
  2. Build
  3. Deploy
  4. Control
  5. Measure
  6. Review
  7. Improve